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callever.iocallever.io

Affordable eSIM data plans for international travelers. Stay connected in 170+ countries without roaming fees.

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Privacy Policy

Last Updated: 20 February 2026

1. Introduction

This Privacy Policy explains how callever.io ("Company", "we", "us", or "our") collects, uses, processes, stores, and protects personal data when you access our website, mobile application, and digital eSIM services (the "Service").

By using the Service, you agree to the practices described in this Policy.

2. Personal Data We Collect

We may collect the following categories of personal data:

a) Identification Data

  • Full name
  • Email address
  • Billing information
  • Country of residence

b) Technical Data

  • IP address
  • Device type and model
  • Operating system
  • Browser type
  • Device identifiers
  • eSIM activation logs
  • Installation status

c) Usage Data

  • Date and time of activation
  • Data consumption
  • Network connection country
  • Session activity

d) Payment Data

Payments are processed by secure third-party payment providers.

We do not store full credit card numbers. Payment processors may collect and process payment data in accordance with their own privacy policies.

3. How We Use Personal Data

We process personal data for the following purposes:

  • To provide and activate eSIM services
  • To process payments
  • To prevent fraud and chargebacks
  • To respond to customer support requests
  • To comply with legal obligations
  • To improve and optimize the Service
  • To enforce our Terms of Service

4. Legal Bases for Processing

Depending on your jurisdiction, processing is based on:

  • Performance of a contract
  • Your consent
  • Legitimate interests (fraud prevention, security, service integrity)
  • Compliance with legal obligations

5. International Data Transfers

As we operate globally, your data may be transferred to and processed in countries outside your country of residence.

Where required, we implement appropriate safeguards, including:

  • Standard Contractual Clauses
  • GDPR-compliant transfer mechanisms
  • Contractual data protection measures

6. Data Retention

We retain personal data:

  • For as long as your account remains active
  • As required to comply with legal obligations
  • For dispute resolution and fraud prevention
  • For financial record-keeping obligations

When no longer required, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

Requests may be submitted via our official contact channels.

8. Security Measures

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction

However, no internet-based system is entirely secure.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze traffic
  • Prevent fraud
  • Improve user experience

Users may manage cookie preferences through browser settings.

10. Children's Privacy

The Service is not directed to individuals under 18 years of age without verifiable parental or guardian consent.

We do not knowingly collect personal data from minors without proper authorization.

11. Third-Party Services

We may use third-party service providers for:

  • Payment processing
  • Hosting services
  • Analytics
  • Fraud prevention

Such providers process data under contractual confidentiality and data protection obligations.

12. Changes to This Policy

We may update this Privacy Policy at any time.\ Updated versions will be published on our website or application.

Continued use of the Service constitutes acceptance of the updated Policy.